Privacy Policy

1. Introduction

This Privacy Policy explains how Contractor Mart ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Because we operate as a Business-to-Business (B2B) platform, we collect information necessary to facilitate wholesale trade, verify businesses, and execute heavy logistics. This includes:

• Business Details: Company name, GSTIN, PAN number, and business type.
• Contact Information: First and last name, official email address, phone numbers, and billing/shipping addresses.
• Procurement Data: Uploaded BOQs (Bill of Quantities), RFQs (Request for Quotes), order history, and site delivery instructions.
• Technical Data: IP addresses, browser types, and usage data collected automatically when navigating our platform.

3. How We Use Your Data

The information we collect is used primarily to ensure a seamless procurement and delivery experience. Specifically, we use your data to:

• Verify your business credentials for B2B trade compliance.
• Process and manage bulk orders, quotations, and payments.
• Coordinate logistics and site deliveries with dispatch partners.
• Send administrative information, such as order confirmations, invoices, and policy updates.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your corporate or personal information to third-party marketers. We may, however, share your data in the following operational scenarios:

• Logistics Partners: Delivery addresses and site contact numbers are shared with our freight partners to ensure materials reach your construction site.
• Verified Manufacturers: In cases of direct-from-factory dispatch, limited order details may be shared with our manufacturing partners (e.g., steel or cement plants).
• Legal Obligations: We may disclose your information if required by Indian law, governmental requests, or to protect the rights and safety of Contractor Mart and its users.

5. Data Security

We use administrative, technical, and physical security measures to help protect your business and personal information. While we have taken reasonable steps to secure the data you provide to us (including SSL encryption for data transmission), please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Cookies & Tracking Technologies

We use cookies to improve your experience on our platform, such as keeping you logged into your dashboard, remembering your cart items, and analyzing site traffic to optimize our user interface. You can set your browser to refuse all or some browser cookies, but this may cause parts of the platform to become inaccessible.

7. Your Privacy Rights

You have the right to review, update, or request the deletion of the information contained in your Contractor Mart account. You can do this by logging into your Profile Dashboard or by contacting our support team directly. Note that we may be legally required to retain certain financial and invoicing data for taxation and audit purposes under Indian law.